Community Gaming, a leading online gaming platform, uses Verisoul to prevent cheating and economic abuse from bots and multi-accounters during its live gaming tournaments.
Community Gaming is an innovative platform in the esports industry, enabling real-time online competitive gaming tournaments. With a growing user base, maintaining a fair and robust gaming environment became challenging. Players would manually create dozens of accounts, or even went so far as automating account creation, to get a leg up on other players in tournaments. However, existing solutions were both not stopping enough bots and also adding so much friction to real users that they were losing out on growth opportunities.
1. Cost: their prior provider - Arokse Labs - was drastically overpriced.
2. User Experience: Before Verisoul, their onboarding process included frequent CAPTCHA’s, which mostly served to frustrate real users and reduce growth - rather than stop bots and multi-accounting.
3. Resource constraints: Community Gaming felt that managing their old solution was a full-time job in itself and was distracting their team from being able to focus on enhancing player experience, launching new platform features, and growing their user base.
Community Gaming swapped their expensive, high-friction solution for Verisoul’s invisible Fake Account Detection product suite - giving them a better product, more support, at a lower price. Community Gaming leverages Verisoul at sign-up to prevent users from creating multiple accounts that could enable cheating. Additionally, before users begin tournaments, they call Verisoul’s API again (for no additional cost) to retrieve granular details on whether any of Account A’s linked accounts are already in this tournament - preventing cheating.
Community Gaming uses Verisoul’s rich, data-sharing APIs to catalogue important features and details about each user’s linked accounts, devices, networks, and behaviors for processing and review later.
